Support Services Assistant (General)
California State Personnel Board Specification
Definition
Under direct supervision, to provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled applicant or State employee; perform reading services; serve as a messenger; transport and accompany staff members to places of business where services are otherwise unavailable; perform simple clerical services; and to do other related related work.
Typical Tasks
Performs support services for the disabled, such as reading, filing, driving, setting up special equipment, transportation of employees in their work setting, serving in a resource and research capacity, provide for a "comfortable" work setting (attendant care) and other job related support services as required.
Distinguishing Characteristics
This class is distinguished from other clerical support classifications by the services to be performed. Incumbents in the class of Support Services Assistant (General) are regularly and routinely required to perform reading, driving and/or work related attendant care services for the disabled. This class is not to be used in lieu of other clerical classes which provide assistance to an applicant/employee in an office or unit. Positions in this class will typically be used on a part-time or intermittent basis.
Knowledge and Abilities
Knowledge of: Concerns and special needs of persons with disabilities as related to the community and working environment.
Ability to: Relate well to individuals, representatives or other State agencies and communities; read and write English at a level required for successful job performance.
Special Personal Characteristics
Neatness; willingness to follow directions; ability to read aloud and speak intelligibly. For those positions requiring driving, possession of a valid driver license will be required. Applicants who do not possess this license will be admitted to the examination but must secure the license prior to appointment.
