Senior Park Aide (Seasonal)
California State Personnel Board Specification
Definition
Under direction, on a temporary or seasonal basis only, to lead lower-level seasonal employees performing routine public contact and occasional cleanup work in a State Park facility; to perform responsible public contact work and provide visitor services; and to do other related work.
Typical Tasks
The Senior Park Aide (Seasonal) leads seasonal Park Aides in Kiosk operation; prepares routine reports and accounting documents for fees collected; checks park facilities and reports problems; handles minor visitor complaints; explains park policies and regulations to the visiting public; answers routine questions from the public; coordinates occasional housekeeping activities; may give instruction in the safe and proper use of housekeeping supplies; inspects completed work for quality control and conformance to established standards; trains lower-level seasonal employees; and assists in campfire programs and educational walks.
Minimum Qualifications
Either I
One thousand hours of experience in park operations in a class equivalent in level of responsibility to the class of Park Aide (Seasonal).
Or II
One year or 1,920 hours of experience in any one of the following: conducting educational programs, recreational programs, or conducting public service programs. and When driving is a requirement of the job: Possession of a valid driver license of the appropriate class and a safe driving record as documented by the Department of Motor Vehicles within 60 days prior to appointment (A safe driving record is one free from convictions in the past two years for repeated moving violations or a single serious violation, such as drunk or reckless driving.) and Education: Equivalent to completion of the twelfth grade. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Knowledge and Abilities
Knowledge of: The operation of park facilities; lead responsibilities; and basic principles of dealing with employees and the public.
Ability to: Work independently; follow instructions; establish and maintain cooperative relations with the general public and other employees; use tools, supplies, and equipment required by the job; perform varied manual tasks, evaluate problems, and take corrective action; and provide leadership.
Special Personal Characteristics
Willingness to: Work at various locations throughout the State; work on Saturdays, Sundays, and holidays, at odd or irregular hours, and under adverse weather conditions; and conform to departmental uniform requirements.
Additional Desirable Qualifications
Experience performing visitor services duties such as broad experience in interpretation, Kiosk operation, or resource protection.
