​​​Role of a Supervisor - Techniques of Supervision

 Resources

• E-Boo​ks from the CA State Library​
  

• E-Books from CA State Library on Customer Service/Customer Relations

• Fundamentals of Supervision and Motivation for the New Supervisor

• Typical Roles of a Supervisor

• What is Supervision? What do Supervisors do?

• Developing Supervisory Skills

• What is Management? What do Managers Do?

• Developing Management Skills

• E-Books from the CA State Library on Executive Skills Development

• Podcasts from the Center for Creative Leadership

• Developing Leadership Skills

• New York Times Corner Office , a feature by Adam Bryant in the Sunday Business section of The New York Times, offers highlights from conversations about leadership and management.

• Penn State University Smeal College of Business Executive Insight Series Leadership in Focus: Executive Insights is the signature speaker series at the Smeal College of Business. The program brings high-profile business leaders to the college to connect with students, faculty, and administrators

• Duke University Leadership Podcasts and Videos The Fuqua/Coach K Center on Leadership & Ethics (COLE) was established in 2004 by Duke University's Fuqua School of Business in collaboration with the Kenan Institute for Ethics, and Duke University Athletics. Through this dynamic partnership, the center leverages the intellectual resources and practical experiences of leading academic and practitioner institutions and individuals (both within Duke University and from outside the university) to respond to today's need for ethical leaders and their leadership development. COLE's core mission is to deepen and extend the way that academics, students, and practitioners think about and practice ethical leadership in the 21st century

• University of Arizona Eller College of Management Distinguished Speaker Series brings outstanding leaders from the private, government, and nonprofit sectors to Tucson for to address a variety of topics and issues that impact the business and public policy worlds. Selected speakers are diverse in thought, perspective, and leadership styles - providing guests with the opportunity to engage in stimulating discussion

• Introduction to Management & Developing Your Staff from the Association of California State Supervisors 

Academic journals or periodicals

• Ken Blanchard's - "Profiles of Success" ​
  

Videos

Available through the California State Library

Supervision

• After All, You're the Supervisor! - "This training program addresses effective supervision, teaching new and seasoned supervisors how to reach for, and achieve, greater success with these 10 learning objectives: acknowledge your new role; plan and prioritize team tasks; be accessible to your team; encourage teamwork; model desired behaviors; problem solve; delegate; communicate upward and downward; discipline effectively; and provide praise and recognition." (40 minutes - 2 videos) (VHS & DVD) - HF5549 12 A48 2002
• EEO Compliance for Supervisors and Managers - "This video gives an overview of the Equal Opportunity Act and how it impacts supervisors and managers." (23 minutes) (VHS) - HD4903 E36 1993
• Employee Assistance Program: A Management Resource for Supervisors and Managers - "This video gives an overview of the EAP Program.' (21 minutes) (VHS) - HF5549.5 E42 E37 1996
• Supervising an Employee with a Disability: Situations in the Workplace - "Men and women with various physical, sensory, hidden and developmental disabilities are portrayed successfully working in manufacturing, office and medical positions. .A real-life look at issues and solutions in the workplace, with actual employee supervisors, and employees with disabilities sharing their experiences and providing step-by-step guidelines for orientation, training, and ongoing supervision." (2 videos-56 minutes) (VHS) - HD7255 S86 1999
• Supervisory Skills at Work - "From learning patience to fostering empowerment, help your new managers understand the more complex and challenging qualities that every manager needs to be successful. - Understand that a manager's role is to help others achieve, rather than do everything themselves. Learn to motivate and understand those you may not have much in common with. Realize how to confront team members that may attempt to undermine management. Learn to use recognize when constructive coaching techniques will help employees improve. The message that underlies everything is the importance of respect ;respect for your colleagues, your responsibilities and respect for yourself" (17 minutes) (VHS) - HF5549.12 S87 2005

 Management techniques

• Abilene Paradox, 2nd Edition - "This classic film on management in an organization has been completely updated with a fresh, new look and a faster, more engaging pace. Whether you are interested in leadership, individual-accountability, communication, team building, decision making or problem-solving training, you'll find this film flexible enough to target the skill sets most important to your organization at any given time."(28 minutes) (VHS) - HD30 23 A25 2002
• After All, You're the Supervisor! - "This training program addresses effective supervision, teaching new and seasoned supervisors how to reach for, and achieve, greater success with these 10 learning objectives: acknowledge your new role; plan and prioritize team tasks; be accessible to your team; encourage teamwork; model desired behaviors; problem solve; delegate; communicate upward and downward; discipline effectively; and provide praise and recognition." (40 minutes - 2 videos) (VHS & DVD) - HF5549 12 A48 2002
• A Basic Toolkit: Good Manager and Good Employee Skills - "This video offers a practical, grounded approach to improving the workplace environment and advancing your career. Debra Wilcox Johnson presents different perspectives to help you gain a mutual understanding of what it means to be both a good supervisor and employee. She will provide you with specific information for improving skills that will both help you advance your career and make your workplace more enjoyable." (120 minutes) (VHS) - PLTrnVid Z682 S64 2003
• Can You Spare a Moment? - "John Cleese shows managers and team leaders how to handle the often-delicate counseling interview. After running through the wrong way to offer counseling, Cleese demonstrates the four stages of a successful structured approach. A manager needs to be able to spot impending problems and create an opportunity to talk confidentially when there is sufficient time to listen. Open questions should be used to encourage feedback. Summarizing the interview and rephrasing will help to clarify thinking. Finally, managers should not impose their own solutions. Instead, working through each stage will help employees discover their own resolution to the problem. Above all, remaining friendly and neutral is essential for conducting successful counseling interviews." (25 minutes) (VHS) - HF5549.5 C8 C36 2001
• A Case of Working Smarter Not Harder - "This film focuses on one manager's development from an overworked, compulsive problem-solver to an innovator whose unique system draws public attention. Key management issues: decision making, coaching, planning, controlling, employee development, team development, and time management." (15 minutes) (VHS) - HD50 C37 1985
• Delegating - "This film examines the hidden traps that can undermine management efforts and provides basic steps to aid you in easing your own workload and building a more efficient department; covers the need for delegating, the benefits of delegating, and the techniques of delegating." (30 minutes) (VHS) - HD50 D45 1981
• Delegating for Diehards: Working Together to Get Things Done - "Delegating means relying on someone else to do a job that you're responsible for. It's not easy when time and accuracy are at stake. Learn the keys to win-win delegation from watching the process unfold.... The video includes hilarious portrayals of people's deepest fears about delegating. Learn to: analyze tasks; select the right delegate; communicate effectively; and ensure successful results." (20 minutes) (VHS) - HD50 D452 1998
• Documenting Discipline II - "Explains documentation of progressive discipline and offers supervisors a fair and consistent approach in dealing with negative employee behaviors." (22 minutes) (DVD-ROM) - HF5549.5.L3 D63 2006
• Excellence in the Public Sector - "Tom Peters proves that the management revolution is not confined to the private sector - that a revolution is brewing in the public sector, too. He travels to five organizations - The Navy Depot at Alameda, California; the National Theater Workshop of the Handicapped in New York City; the City of Phoenix, Arizona; the Department of Juvenile Justice in New York City; and the National Forest Service in Ochoco, Oregon - and uncovers the secrets of their management success." (27 Minutes) (VHS) - JK421 E93 1989
• Flight of the Buffalo: Soaring to Excellence: Learning to Let Employees Lead. - "Authors and management consultants James A. Belasco and Ralph C. Stayer help America's top businesses and governmental agencies achieve success by challenging traditional management practices. Using this video, viewers can learn to: replace 'top-down' management with employee empowerment; tap the capabilities of all the employees in the company; vest employees with responsibility for solving their own problems; and create meaningful, face-to-face relationships between customers and employees... build trust, increase satisfaction and sales by putting the customer at the center of your organization." (30 minutes) (VHS) - HD57.7 B4472 1994
• The Helping Hand: Coaching Skills for Managers - "Coaching is a critical management skill that will enable managers to guide their direct reports and help them cope more effectively with existing as well as new tasks and responsibilities. Featuring John Cleese, The Helping Hand provides a humorous and memorable learning experience that will enable managers to understand the value of coaching while implementing processes for setting goals, motivating employees and following through on expectations. The course draws an important distinction between coaching and training." (24 minutes) (VHS) - HD30.4 H45 1990
• It's Business, not personal: Taming emotions in the workplace - "Presents keeping a professional manner when confronting difficult emotional situations on the job." (21 minutes) (VHS) - HF5548.8 .I87 2005
• Jack Cade's Nightmare I: The Nightmare - "Jack Cade's Nightmare I: A Supervisor's Guide to Laws Affecting the Workplace was designed to help reduce the potential liability that all organizations and their management staffs face on a daily basis. This training program will sensitize supervisors and managers to the problems and legal liabilities that can arise under the rapidly changing labor and employment laws." (27 minutes) (VHS) - HF5549.12 J33 1993
• Jack Cade's Nightmare II: Preventing the Nightmare - "Jack Cade thought he was doing the right thing by not getting involved in his employees' problems...until he was slapped with a lawsuit suing him personally for $600,000. This video revisits the mistakes Jack made in Part I, but this time describing how he could have prevented the problems from getting out of hand by following 10 simple rules. The video shows a 10-point action plan for better management that should help organizations and managers reduce their liability risk and continue to manage a quality workforce. Audience: new and experienced supervisors and managers."(22 minutes) (VHS) - HF5549.12 J33 1993
• Jack Cade's Nightmare III: Caught in the Crossfire - "Tape 1 provides participants with a humorous, yet realistic view of the mistakes many managers make in their general managerial roles and in their specific performance management responsibilities. Tape 2 analyzes these mistakes and provides a framework for understanding the components of effective supervision and performance management." (46 minutes) (VHS) - HF5549.12 J33 1998 (VHS & DVD)
• Legal Issues for Managers: It's Just Not Fair - "Find out what can happen when employees or potential employees feel the smack of unfair treatment or inequality. This look at various work-related situations demonstrates how for some individuals, 'It's just not fair,' and paints a truthful representation of the legal consequences managers and organizations can face if an employee files a lawsuit. Explaining the defensive concepts of consistent documentation and recognizable, fair treatment, this unique 'news-magazine' style video lays out six specific guidelines for managers to follow and keep out of court." (22 minutes) (VHS) - HF5549.12 L43 1996
• Legal Peril: 8 Management Pitfalls to Avoid - "Statistics show one in five managers or supervisors will find themselves in litigation or part of an employment related claim or charge. This hard-hitting film featuring Harry Hamlin of LA Law fame explores the Eight Management Pitfalls - pitfalls which could end up costing you and your associates valuable time and your company millions of dollars. You will learn through example and discussion what they are, how to avoid this costly exposure and how to stay out of court." (23 minutes) (VHS) - HF5549.12 L443 2003
• Legal Survival Skills for the Modern Manager - "Dramatization with interspersed commentary. Teaches twelve basic survival skills that help companies remain in compliance with major employment legislation while at the same time encouraging worker morale and productivity." (26 minutes) (DVD) - HF5549. L443 2005
• Light the Fire: Leveraging Appraisals for Maximum Performance - "Managing and appraising employee performance is a critical job for all leaders and managers. This video is designed to help participants understand and practice how to write goals and objectives that are aligned with and support their business; think about the entire scope of job responsibilities; see the benefits of coaching and mentoring; and identify personal skills and growth needs required to attain goals." (24 minutes) (VHS) - HF5549.5 R3 L54 2004
• Looking at It from Every Angle - "Explains the distinction between the process of solving problems and making decisions, and helps managers understand and master the steps involved in problem solving and decision-making." (32 minutes) (VHS) - HF 5549 15 L66 1985
• Manager of the Year - "Video describes what to listen for by illustrating that many messages have two parts: facts and feelings. It breaks listening skills down into three parts: what to do BEFORE you listen, what to do WHEN you listen, and what to do AFTER you listen." (23 minutes) (VHS) - BF323 L5 M3 1988
• Managing From the Heart - "Put more heart into your management skills. Learn the importance of acknowledging the positive reasons behind new ideas. Never make others feel wrong, regardless the merit of the suggestion. Management is not all about brains, for it involves psychological and emotional subtleties as well, all of which are explained and illustrated in this program. Supplement your management techniques today with this program. Through it, both seasoned managers and incoming ones will also recognize that everyone has a potential to grow, especially if it is positively acknowledged by a great leader who supports them and makes them feel valued and respected." (30 minutes) (DVD) - HD 38 M315 2001
• Mixing Four Generations in the Workplace - "Addresses the conflict between generations in the workplace and how to minimize its negative effects. Provides managers and supervisors with strategies for dealing with, recruiting, retaining, and motivating, using the generational differences in a positive way. The generations are: Matures, born prior to 1946; the Baby Boomers, born between 1946 and 1964; the Generation Xers, born between 1965 and 1980; the New Millennials, born after 1980." (34 minutes) (DVD-R) - HF5549.5.M5 M59 2007
• Managing Change/ Carol Bartz - "Highlights: why change is important for growth; the importance of technology in driving change; ways to successfully involve employees in change; and the role of confidence in creating change. If you're not thinking about how to change things or how to innovate in your company, you're going to be left behind. It might be later rather than sooner, but it is inevitable. Change is one of the few variables that remain constant. Carol Bartz, a self-described 'change agent,' discusses ways to drive, rather than simply react to, change." (57 minutes) (VHS) - HD58.8 B37 1997
• Managing Communication in a Multicultural World/ John Baugh - "Highlights: linguistic behaviors as economic commodities; domestic and global strategies in a multilingual world; managing a multicultural workforce." (54 minutes) (VHS) - HD30.3 B38 2002
• Managing Diversity - "Managing Diversity reveals a range of human perspectives on such issues as power, authority, communication and performance. This enlightening film helps manager better understand the cause and effect of varying viewpoints. It inspires open-mindedness and a willingness to learn from those with diverse backgrounds. It offers strategies for clearer two-way communications, more productive relationships and stronger teamwork. And it provides guidance for bringing the values of the organizational culture into focus, and into action." (22 minutes) (VHS) - HF5549. 5 M5 M36 1990
• Managing People for Project Success - "This film covers the process of project management including team motivation, leadership, authority and interpersonal influences and conflict resolution." (30 minutes) (VHS) - HD69 P75 M36 1985
• Managing People through Change - "Change is healthy and positive when it is well planned, understood and supported by the people affected. Today's supervisors and managers must learn to manage change and lead people through predictable emotional reactions including denial, resistance, exploration, and commitment. Help anticipate employee reactions to workplace change, and plan ways to involve employees in the change process. Remain positive, and lead employees through the denial, resistance, and exploratory phases of change." (20 minutes) (VHS) - HD58.8 M262 1989
• Negaholics: How to Handle Negativity in the Workplace - "If phrases like 'That'll never work,' "I just can't do it,' and 'Things are terrible around here' sound all too familiar, chances are that you deal with Negaholics on a regular basis. Individuals who are addicted to negative behavior and negative thinking can slow projects to a grinding halt, destroy team spirit, spread their poisonous attitudes throughout the workplace - and make life miserable for people who have to work with them. This video provides you with some powerful tools and strategies that can transform negative attitudes into positive behaviors." (Three 60 minute videos) (VHS) - HF5548.8 N44 1999
• Painless Performance Improvement - "Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.... Supervisors will relate to scenes of management gone awry as well as employee's favorite excuses and sidetracks." (23 minutes) (VHS) - HF 5549.5 M63 P35 2004
• A Perfectly Normal Day: Interruption and Crisis Management - "Interruption and crises management form the Alan Lakein Time Management Series starring Tom Bosley. Teaches how to control and manage the vexing problems of interruptions and crises in daily job. Focusing on interruptions and crises, the film convinces the viewer that these problems are really part of the daily job and that they can be controlled and managed." (27 minutes) (VHS) - HD69 T54 P47 1978
• Positive Discipline: How to Resolve Tough Performance Problems Quickly and Permanently. - "This video teaches a five step process for correcting negative performance by: 1) identifying the problem (the gap between the actual & desired behavior;) 2) analyzing the problem's severity; 3) discussing the problem with the employee; 4) documenting the discussion (including the history of the problem and what was said and agreed upon); and 5) following-up to monitor results (recognize improvements, or take action if the problem hasn't resolved.) This shows supervisors how-when done right-performance discussions can actually be a tool for coaching and developing employees." (24 minutes) (VHS & DVD) - HF 5549.5 L3 P67 2006 (DVD), HF 5549.5 L3 P67 2006 (VHS)
• Problem Solving: Some Basic Principles - "Video presents managers with a systematic approach to problem solving and decision-making."(20 minutes) (VHS) - HD30. 29 P763 1990
• Saturn Story - "This video covers the following subjects: 'automobile industry, automobiles, business policy, competition, competitive decision making, competitive strategy, corporate strategy, economic analysis, general management, macroeconomics, manufacturing industry, organizational behavior & leadership, organizational development, strategy formulation.' Describes how GM established the Saturn Division with help of management and employees." (18 minutes) (VHS) - HD6976 A82 U558 1980
• Start Right - Stay Right: Orientation Basics - "This video will help you easily show your new hires the kinds of behaviors you expect from them - including everything from basic workplace etiquette (like being aware of personal hygiene & appearance) to more advanced things (like showing appreciation to co-workers and taking initiative.) This program features a host who leads viewers through vignettes demonstrating 24 success behaviors. It also allows a wide variety of facilitation options." (39 minutes) (DVD) - HF5549.5 C35 S73 2005
• Supervising an Employee with a Disability: Situations in the Workplace - "Men and women with various physical, sensory, hidden and developmental disabilities are portrayed successfully working in manufacturing, office and medical positions. .A real-life look at issues and solutions in the workplace, with actual employee supervisors, and employees with disabilities sharing their experiences and providing step-by-step guidelines for orientation, training, and ongoing supervision." (2 videos-56 minutes) (VHS) - HD7255 S86 1999
• The 7 Habits of Highly Effective People - "This series provides steps towards developing an empowering philosophy intended to lead to success in business. It has 8 videocassettes. (VHS) - BF 637 S8 S482 1998
• [Tape 1] Stone (7:34 minutes)
• [Tape 2] Mauritius (19.50 minutes]
• [Tape 3] Survival/revival (6:30 minutes)
• [Tape 4] The Law of the Harvest (6:25 minutes)
• [Tape 5] I know just what you mean (11 minutes)
• [Tape 6] A Pretty Close Second (7:43 minutes)
• [Tape 7] QII firefighters (3:35 minutes]
• [Tape 8] Discovery of a character (12 minutes)
• Supervisory Skills at Work - "From learning patience to fostering empowerment, help your new managers understand the more complex and challenging qualities that every manager needs to be successful. Understand that a manager's role is to help others achieve, rather than do everything themselves. Learn to motivate and understand those you may not have much in common with. Realize how to confront team members that may attempt to undermine management. Learn to use recognize when constructive coaching techniques will help employees improve. The message that underlies everything is the importance of respect... respect for your colleagues, your responsibilities and respect for yourself." (17 minutes) (VHS) - HF5549.12 S87 2005
• Training Ground: Supervisory Skills - "This video offers an overview of basic supervisory skills for supervisors with any level of experience. It covers: active listening skills; the five Ls for supervisors; giving and receiving feedback; time management and delegation skills, and progressive discipline and conflict resolution." (26 minutes) (VHS) - HF5549.5 T7 T73 1998
• The Unorganized Manager: Damnation - "St. Peter (John Cleese) reviews the mortal sins of leaving jobs unfinished, missing deadlines and making life hell for coworkers. We then discover the '11 deadly organizational sins' and how to avoid them. With these life lessons in mind, St. Peter grants the suppliant manager a second chance. Training points are: organizing tasks into active and reactive groups; establishing priorities in terms of importance and urgency; and, scheduling active tasks and allowing time for reactive tasks." Video and Diskette (24 minutes) (VHS) - HD31 U56 1996
• The Unorganized Manager: Salvation - "John Cleese is back as St. Peter to explain how to become a heavenly manager. In this 1996 remake, the manager still needs a few miracles. He can't set priorities, schedule time for active tasks, or allocate time for reactive tasks. Before he can become a heavenly manager, he must learn to delegate, and to use time management aids such as a personal calendar. Training points are: When delegating, brief and train others properly and be available for advice and check on key points." Video and Diskette (26 minutes) (VHS) - HD31 U56 1996

Coaching

• Coaching - "A coach of a gymnastics squad demonstrates the role as helping each individual attain full potential and making him/her a valuable member of the team." (30 minutes) (VHS) - HF5549.5 T7 C68 1993
• Coaching From the Heart - "The winningest coach in the history of pro football and on of the world's top management consultants team up to reveal coaching secrets that have made them successful in the video Coaching From the Heart. Learn to lead and motivate your people to peak performance through five coaching secrets that made Miami Dolphins coach Don Shula, the winningest coach in professional football and Dr. Ken Blanchard, (The One-Minute Manager) a leading coach of top managers."(26 minutes) (VHS) - HD57 7 C6 1997
• Face to Face - "This video tells managers how to improve work performance by changing behavior not people. It has a coaching theme." (30 minutes) (VHS) - HF5549. 12 F682 1981
• The Helping Hand: Coaching Skills for Managers - "Coaching is a critical management skill that will enable managers to guide their direct reports and help them cope more effectively with existing as well as new tasks and responsibilities. Featuring John Cleese, The Helping Hand provides a humorous learning experience that will enable managers to understand the value of coaching while implementing processes for setting goals, motivating employees and following through on expectations. The course draws an important distinction between coaching and training." (24 minutes) (VHS) - HD30.4 H45 1990
• Mentoring Partnership Workshop: Introduction to Mentoring, Video Case Studies - "The story line presents a challenging situation related to mentoring which contains a number of themes that participants need to address. Each segment will end with summation of the teaching points and message for the participants." (19 minutes) (DVD) - PLTrnVid HF5385 M46 2005
• We Need to Talk: Coaching Employees - "Performance coaching is the term used for meetings in which a manager wishes to help an employee improve a specific work behavior or skill. In this training session, participants will learn the key elements necessary for a productive performance coaching session. The video presents typical workplace scenarios that will prepare managers for handling difficult issues, emotions, evasions, and diversions that get in the way of employee achievement and positive outcomes on a day-to-day basis." (24 minutes) (VHS) - HF 5549.5 C8 W4 1997
• When the Coach Is You: Skills for Helping Others Learn What You Already Know - "These days, coaching isn't only the responsibility of the manager. Any team member may be called upon to coach a coworker. This video walks viewers through the practical steps to increasing success for coaches and learners in any organization. Viewers will explore how to: prepare the learner, demonstrate for the learner the skills desired, establish and maintain a positive coaching atmosphere, and let the learner perform his/her newly learned skills." (18 minutes) (VHS) - HF5549.5 T17 W48 2000
• Leading in a Time of Change: A Conversation with Peter F. Drucker and Peter M. Senge - "This video presents a conversation between Peter F. Drucker and Peter M. Senge, bringing together two great minds of modern management to share their wisdom on how leaders can prepare themselves and their organizations for the inevitable changes that lie ahead. They talk about the importance of all organizations learning to lead change. It serves as a fundamental resource for planning and implementing change." (42 minutes) (VHS) - HD58.8 L21 2001

Leadership

• Best of Motives: Part 1: Nobody Ever Tells Us - "This video examines leadership skills and one of the fundamentals of motivation: communication about the job. Film deals with three concepts: information about the job, how it fits into the big picture and why it matters; feedback and letting employee measure own performance; and recognition and praise for exceptional achievements." (32 minutes) (VHS) - HF5549.5 M63 B47 c1994
• Best of Motives: Part 2: Nobody Ever Asks Us - "Part 2 of this film series looks at leadership skills and the second part of motivation which is asking for feedback. Film deals with 3 concepts: listening to comments and ideas from workforce; involving employees in decisions and using their knowledge and experience; and empowering employees to achieve results not just to perform tasks." (27 minutes) (VHS) - HF5549.5 M63 B47 c1994
• Courageous Followers: Courageous Leaders - "This film is based on the book, The Courageous Follower -- Standing Up To and For Our Leaders, by Ira Chaleff. The video demonstrates the unique pressures facing team leaders, redefines the role of the 'follower' and identifies the four ways we can all exercise courage. In this portrayal of Chaleff's Four Dimensions of Courageous Followership, vignettes will demonstrate the courage to serve, the courage to assume responsibility, the courage to challenge and the courage to leave." (22 minutes) (VHS) - HM151 C78 1996
• Credibility Factor: What Followers Expect from Leaders - "This video shows credibility as the central difference between effective and ineffective leadership. Several followers talk about their superiors, unveiling the tremendous impact good leaders can have on their employees." It is based on the work of James Kouzes and Barry Posner. (22 minutes) (VHS) - HD577 C72 1990
• The Extraordinary Leader: Going from Good to Great - "A course designed to help leaders develop competencies needed to produce extraordinary results in their organizations. The course proposes that everyone can be a leader, whether or not they have the title of 'leader.' Leadership is not the sole domain of CEOs, executives, managers, or team leaders. In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization." (25 minutes) (VHS) - HD 57.7 E98 2002
• Giving Leadership Away - "The greatest challenge for team leaders is to let go of their work. The leader's job is to provide the tools, motivation and direction the team members need to do the work itself. Unfortunately, many leaders get no formal training in running a team. In this video, a newly promoted team leader learns that giving leadership away is not as easy as it seems. Used to making decisions himself, he starts making decisions for the team, inadvertently preventing them from doing their jobs. And when he does try to share responsibility, team members are not always willing or able to take on the task. The solution comes surprisingly from a jar of Lego's and some unconventional advice. They provide him with the direction he needs to begin sharing leadership and fostering everyone's potential." (19 minutes) (VHS) - HD30.4 G58 1998
• Joel Barker's Leadershift - "More than anything else, leaders build bridges that help us move from where we are to where we want to be. The concept of leadership is changing. Leadershift: Five Lessons for Leaders in the 21st Century explores these shifts and offers five concepts that will improve the performance of any leader. Using bridge-building as a metaphor, futurist Joel Barker teaches us that, more than anything else, the 21st century leader will build bridges, built of hope and ideas and opportunities. Using inspiring locations and vivid stories, Joel Barker's Leadershift motivates every leader, and aspiring leader, to develop the skills needed to lead his or her organization into the 21st century." (29 minutes) (VHS) - HD 577 J63 1999
• Leadership Challenge - revised edition - "The Leadership Challenge is designed for anyone in an organization with formal or informal leadership responsibility. The stories in the video highlight specific leadership challenges in five types of organizations: service, academic, financial, health care and manufacturing." (27 minutes) (VHS & DVD) - HD57.7 L53 2003
• Leadership Pickles - "Just as customers need pickles, those special things you do for them to keep them coming back, your employees need their pickles too. They need and want certain things from you as their leader. If they get those things they will follow you and achieve great things. If they don't get their leadership pickles, their belief and respect for you as a leader may begin to slip." (16 minutes) (VHS & DVD) - HD57.7l425 2005
• Max and Max - "Meet Max, a recent college graduate, full of talent and ideas. And meet Max, a purebred Golden Retriever, eager to do his master's bidding. This workshop, one of five films in the Covey Leadership Library, is about empowerment. It's designed to increase leaders' awareness of the waste of human potential within organizations, and to help create a culture that fosters independent initiative, creativity, and resourcefulness. Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chair." (22 minutes) (VHS) - HD50. 5 M39 1998
• Leadership: Uncommon Reminders for Bringing Out the Best in Yourself and Others / Robert K. Cooper presents. - "This video provides uncommon yet ultra-practical guidance on how to bring out more of the best in yourself and others. The word 'leadership' means the act of making a difference and achieving priority results through people." (5 minutes) (VHS) - HD57.7 L43 2000z
• Leading in a Time of Change: A Conversation with Peter Drucker and Peter Senge - "This video presents a conversation between Peter F. Drucker and Peter M. Senge, bringing together two great minds of modern management to share their wisdom on how leaders can prepare themselves and their organizations for the inevitable changes that lie ahead. They talk about the importance of all organizations learning to lead change. It serves as a fundamental resource for planning and implementing change." (42 minutes). (VHS) - HD58 8 L21 2001
• Priorities for Life: Capacity & Energy: Uncommon Reminders for Bringing Out the Best in Yourself and Others - "Robert Cooper is an acclaimed educator on how exceptional leaders and teams excel under pressure while everyone else is just competing or falling behind. He provides uncommon yet highly practical guidance on how to bring out more of the best in yourself and others in ways that can make the biggest difference: developing leadership, setting priorities, dealing with change, and increasing personal capacity. This is one of a 6 part program." - BF408 P75 2001
• Seeing Red Cars - "Encourages audiences to focus on what they do want instead of focusing on what they don't. By having a positive attitude and taking action, viewers will be motivated to move in the right direction for themselves and for their organization." (10 minutes) (CD/DVD) - HF5549.5.M63 S451 2008
  Styles of Leadership - "Uses a common business problem regarding a new contract to show how it might be handled by four different types of leaders, comparing the major characteristics of each and the effect on subordinates. " (26 minutes) (VHS) - HD57 7 S89 1961
• Would I Follow Me? - "Inspire people to follow you with their hearts and minds. Viewers will learn effective leadership behaviors and appreciate the impact those behaviors have on the success of their work group. Some suggestions: don't dictate, facilitate; be honest and ethical; let people do their jobs; focus on the positive; use mistakes as opportunities; and be inclusive." (18 minutes) (VHS) - HD57.7 W68 2003

Other info

• California State Library
• How to request videos from the CA State Library ​
  
• All training videos from the State Library by topic