Program Manager, State Compensation Insurance Fund Series

California State Personnel Board Specification

Series established September 24, 2002

Scope

This series specification describes the two managerial classes in the State Compensation Insurance Fund that constitute the Department's upper-level management team. Incumbents are responsible for directing and managing major programs. Incumbents oversee and direct the activities of others and have responsibility for all administrative and managerial responsibilities for assigned program and policy areas. Incumbents report directly to the State Compensation Insurance Fund's Executive Committee.

Definition of Series

The Program Manager, State Compensation Insurance Fund, series describes work under administrative direction involving the administration and development of policy related to the marketing and servicing of workers' compensation insurance policies. Incumbents plan, organize, direct, and evaluate the work and staff in a function/program area or geographic territory to provide employers with a permanent market for workers' compensation insurance protection; to set the standard for fair premium rates, financial integrity, excellence in customer service, and the impartial treatment of injured workers; to assist employers in providing a safe place to work; to help return injured workers to the workforce; to assist State Fund in the formulation of policy and in the development and maintenance of standards and guidelines; to assist in interpreting the State Fund's programs to public, industry, governmental, professional, and community organizations and groups; to represent the State Fund at meetings concerned with the workers' compensation industry; and to establish and maintain cooperative relations with industry organizations, policyholders, consumers, and other persons or organizations connected with workers' compensation industry.

A major purpose of this generalist series is to promote the development of a reservoir of knowledge and skills for the execution and development of State Fund insurance administrative policies and procedures; therefore, incumbents in positions at each level in this series are expected to be able to perform in any position at that level as a necessary part of the State Fund's Management Development Plan.

Entry Level

Entry into this series is primarily from lower or parallel classes in the Workers' Compensation Insurance Supervisor and Manager, State Compensation Insurance Fund, series or from classes of comparable levels in the Department which provide a broad knowledge of the operations and practices of the State Compensation Insurance Fund.

Definition of Levels

Program Manager I, State Compensation Insurance Fund

Positions allocated to this class are typically managers of small-to medium-sized district offices, staff departments, or other organizational units with equivalent responsibility.

Program Manager II, State Compensation Insurance Fund

Positions allocated to this class are typically managers of large district offices or managers of staff departments with equivalent responsibility.

Minimum Qualifications

Program Manager I, State Compensation Insurance Fund

Either I

One year of experience in the California state service performing duties in a class with a level of responsibility equivalent to that of a Manager II, State Compensation Insurance Fund.

Or II

Two years of experience in the California state service performing duties in a class with a level of responsibility equivalent to that of a Manager I, State Compensation Insurance Fund.

Or III

Four years of broad and extensive experience in supervising or managing professional workers' compensation broker, loss control, underwriting, or claims adjustment. (Experience in the California state service applied toward this pattern must include at least one year of experience performing the duties of a class with a level of responsibility equivalent to that of a Manager II, State Compensation Insurance Fund, or two years of experience performing the duties of a class with a level of responsibility equivalent to that of a Manager I, State Compensation Insurance Fund.)

Program Manager II, State Compensation Insurance Fund

Either I

One year of experience in the California state service performing duties in a class with a level of responsibility equivalent to that of a Program Manager I, State Compensation Insurance Fund, or Manager�III, State Compensation Insurance Fund.

Or II

Two years of experience in the California state service performing duties in a class with a level of responsibility equivalent to that of a Manager II, State Compensation Insurance Fund.

Or III

Three years of experience in the California state service performing duties in a class with a level of responsibility equivalent to that of a Manager I, State Compensation Insurance Fund.

Knowledge and Abilities

All Levels:

Knowledge of: Workers' compensation insurance problems, trends, laws, regulations, orders, classifications, rating plans, principles, and practices; general management principles and practices; human resource management and supervision; State Fund financial and business policies and procedures; research and analysis procedures; applicability of electronic information systems to varied work procedures; program planning and control; manager's/supervisor's responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment which is free of discrimination and harassment in accordance with State Fund's Equal Employment Opportunity Program.

Ability to: Effectively apply the required knowledge of the class; formulate policies; plan, organize, and direct the work of a subordinate staff; establish and maintain harmonious and effective working relationships with Fund personnel, public and private organizations, and claimants; achieve results in terms of planned objectives; analyze situations and adopt an effective course of action; communicate effectively; effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment in accordance with State Fund's Equal Employment Opportunity Program.

Special Personal Characteristics

All Levels:

Willingness to travel extensively and change residence when necessary.

Class History