This engaging 30 minute module will introduce you to a powerful tool: the Key
Performance Indicator (KPI) which will enable you to monitor and control your business
processes. Through concrete and easy to follow examples you will develop the
ability to select and monitor KPIs and enhance your effectiveness as an executive,
manager or supervisor.
As a result of viewing this e-Learning, you will be able to:
This module is part of our Manager Development Program. It is also designed for individuals in leadership positions who want to enhance their effectiveness in delivering great results for the State of California.