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Employee Assistance Program

​Contact Information

Magellan Healthcare
Phone: 866-EAP-4SOC (866-327-4762)
TDD callers: 800-327-0801

As a State of California Employee, you and your eligible dependents have access to an Employee Assistance Program (EAP). This program is provided by the State of California as part of the state’s commitment to promoting employee health and wellbeing. It is offered at no charge to the employee and provides a valuable resource for support and information during difficult times, as well as consultation on day-to-day concerns. EAP is an assessment, short-term counseling, and referral service designed to provide you and your family with assistance in managing everyday concerns.

If you need help, call toll-free, 24 hours a day, seven days a week:

Customer service representatives are available 24 hours a day, 7 days a week, to confidentially discuss your concerns and ensure that you receive the assistance you need. You may also contact your departmental EAP coordinator, or the statewide EAP benefits manager at (916) 324-9353.


Confidentiality is the hallmark of the program, and is essential to the success of EAP. No one besides the person accessing EAP knows they’ve used the services. No reports are made except aggregate utilization reports that do not identify individuals. The legal exceptions are the same as those that guide all clinicians: if a member expresses intent to commit child or elder abuse; or expresses plausible suicidal or homicidal intent; or a court order.

​Upcoming Events

Getting Emotionally Fit: A Summer Series of EAP Workshops

In collaboration with Healthier U Connections, we are excited to launch the Summer of Health workshops. These workshops are free and available to all employees, reservations are not required, and seating is on a first-come, first-serviced basis.  Before planning to attend, employees should ensure supervisor’s approval, and provide a two-week notice for special accommodations. Parking is not provided and employees should plan accordingly.  For questions or additional information, please contact your departmental EAP coordinator.



Tackling Life’s Challenges with Resilience and Grit Life’s Challenges with Resilience and Grit8/1/2018 7:00:00 PMThis is the rollup discriptionSacramento8/1/2018 8:00:00 PM<p>​Resources Building<br>1416 9th Street, First Floor Auditorium<br>Sacramento, CA</p><h3>Description</h3><p> What gives some people the ability to recover from hardship and reach their long-term goals, while others struggle? The answer might be resilience and grit. In this training, participants will learn the meaning of resilience and grit, characteristics of people with these traits, benefits to building these skills, and ways to improve your resilience and grit.</p>
Improving Your Personal and Work Life with Better Sleep Your Personal and Work Life with Better Sleep8/8/2018 7:00:00 PMThis is the rollup descriptionSacramento8/8/2018 8:00:00 PM<p>​Resources Building<br>1416 9th Street, First Floor Auditorium<br>Sacramento, CA</p><h3>Description</h3><p>Not getting enough proper sleep can be harmful to health and wellbeing. Research shows a lack of quality sleep can interfere with the body’s ability to heal. Also, sleep deprivation leads to decreased productivity and makes it harder to learn new tasks. Many people aren’t even aware they are sleep deprived and believe they are functioning well. In this training, participants will learn why sleep is important, things that interfere with sleep, and techniques to improve your sleep, including tips for shift workers.</p>

​Types of Services

Life can be unpredictable and confusing. Through EAP you can seek assistance with many of the day-to-day struggles you may be experiencing. EAP can assist you with marriage, family, and relationship issues; emotional, personal and stress concerns; drug and alcohol abuse; healthy lifestyles; and work-life balance.


EAP offers face-to-face clinical counseling and telephone consultations to guide you through difficult times. Our online tools and tips provide information and resources on a broad array of topics such as emotional and physical wellbeing, workplace success, and achieving personal goals.

Work-Life Benefits

For many people, it’s a challenge to balance family life and work. We offer work-life solutions to everyday problems that include legal consultations, financial consultations, child and elder care, identity theft recovery, and education and career development.

EAP Core Service Flyers

Online Resources and Information

The website ( features hundreds of health and wellbeing tools. Learn to manage stress and stay motivated, set daily fitness and nutrition goals, track your progress, and make the small steps that lead to big change.

For more information please visit the following links:

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