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Understanding Emotional Intelligence

Overview

Emotional intelligence describes the ability to understand one's own feelings and provides great insight on how emotion influences motivation and behavior. Participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions.

Objectives

Upon completion of this course, participants will be able to:

  • Define Emotional Intelligence
  • Apply skills to identify emotions
  • Differentiate associated verbal and nonverbal communication
  • Use the concepts and techniques for application in the workplace Emotional Intelligence

Intended audience

All Staff

Instruction Time

6.5 Hours

Tuition

Cost: $145 per participant

Updated 3/15/2017
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