California agency personnel are promoted to supervisor positions because of their technical skills and superior performance record, but many supervisors don’t receive formal instruction in the methods, skills, tools, and techniques of being a supervisor. It is crucial for new or relatively new supervisors to be aware of the forces impacting their position. By understanding how to lead via influence, appreciating the necessity of performance optimization, and building collaborative relationships via communication skills, this foundational course will set the new supervisor on the path to success.
Please note, Supervisory Skills Module 1 - 3 may be taken in any order. Supervisory Skills Module 4 must be the final course taken in the series.
Upon completion of this course, participants will be able to apply:
• The Nine Essential Skills of a Modern Supervisor
• The Supervisor as Leader
• Optimizing Performance
• Crucial Communication Skills
This class is intended for newly appointed supervisors and for those supervisors who desire to take refresher training. This course satisfies part of the requirements California Government Code Section 19995.4(b) for new supervisor training.
$435 per participant