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Managerial Skills Refresher

Overview

You will refresh and deepen your skills around the most challenging management topics including dealing with a challenging employee and raising emotional intelligence. At the end of this course you will be more confident and better equipped to deal with management issues.

Objectives

Upon completion of this course, participants will be able to:

  • Manage a challenging employee, and practice an effective counseling interview through role plays
  • Demonstrate effective interpersonal skills to create and maintain a productive dialogue with upper management and stakeholders
  • Provide help to employees cope in stressful times, including raising morale, prioritizing projects, and improving processes
  • Describe emotional intelligence and learn how to raise your EQ

Intended audience

This course is intended for any manager and supervisor who want to refresh their skills, and learn new ideas to improve their management.

Instruction Time

13 Hours

Tuition

Cost: $290 per participant

Updated 3/15/2017
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