These guidelines are provided to help ensure students successfully complete their statewide training courses. Please note that these guidelines apply to all training offered by CalHR Statewide Learning and Performance Management.
In some cases, departments may elect to have training officers and managers register their personnel for Statewide training courses. This is known as a proxy registration. CalHR allows proxy registration, but is not responsible for ensuring students are aware of all guidelines, terms and conditions. Departments are responsible for ensuring all employees who are registered for CalHR training know the State Training Center's guidelines.
Statewide Learning and Performance Management program requests a minimum of
three weeks' notice for reasonable accommodation requests. The Statewide
Learning and Performance Management program will do its best to accommodate
students within the three week window
Please email CalHR at least five business days prior to the commencement of the class to cancel. Cancellation requests must be emailed to firstname.lastname@example.org. If the cancellation is not received within five business days, the department will be charged the full tuition amount.
CalHR will provide at least five business days' notice prior to cancelling a class. Students enrolled in classes cancelled within the five day window will be refunded the tuition amount or rescheduled in a future class at no additional charge.
Students who arrive 15 minutes after the class has (re)convened will not be admitted unless preauthorized by Statewide Learning and Performance Management staff or the instructor. This includes students who arrive 15 minutes after the class has convened for the day, reconvened after a break, or reconvened after lunch. Students who miss more than 30 minutes of instruction will not receive a completion certificate. The only exception is for a reasonable accommodation. Students who leave more than 15 minutes before the scheduled end of the class for emergencies, child care purposes, etc. will not receive a certificate. Students who need to leave early must speak with CalHR's Statewide Learning and Performance Management staff or the class instructor prior to the beginning of the class. Anyone who walks out of class, is more than 15 minutes late after the class (re)convenes, or leaves more than 15 minutes before the class ends will not receive a completion certificate and will be charged the full amount.
No, the Statewide Learning and Performance Management program will not allow walk-ins regardless of space in the class.
Yes. If a substitution is made, please email the Statewide Learning and Performance Management program at Training@calhr.ca.gov as soon as possible. If a substitution requires a reasonable accommodation, and the request is made within three weeks, the Statewide Learning and Performance Management program will do everything it can to provide the accommodation.
No, the Statewide Learning and Performance Management will no longer keep wait lists because of the transition to the automated registration process. Registration information may change, so students and training officers are encouraged to review the training calendar periodically to determine if spaces are available.
You must have an active valid contract with CalHR. The cost will be billed through your department's consolidated contract or a separate inter-agency agreement. Invoices will still be sent for contracts.
Please call (916) 322-9796 to make your P-Card payment. All class fees are due 10 business days prior to the class start date. A P-Card receipt and an invoice, if requested, will be provided via email after making the phone call.
Must be received by CalHR at least 10 business days in advance of class start date with either an attached copy of the training class confirmation email or handwritten employee(s) name, class title, and confirmation # (from email) on the front of the check.
Mail or drop off (M-F, 7:30am-5pm) checks at the following address: Statewide Training Center1515 S Street, North Building, Suite 500 Sacramento, California 95811-7258
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